Resources
The Otterly stream
Plain-English IT guides for Brisbane business owners. No jargon, no scare tactics, occasional otter.
Which Microsoft 365 tier does your Brisbane business actually need?
Email-only to Business Premium, explained in plain English, with the honest answer on who needs what. Read it alongside the pricing calculator.
Read on SecurityThe 5-minute phishing check every SMB should run this week
Five questions, no tools, no jargon: MFA, lookalike domains, reporting culture, invoice fraud and mailbox backup. Run it this morning.
Read on Managed ITWhat does 'managed' actually mean for your computers and servers?
Monitoring, patching, 24/7 EDR and tested server backups, explained in plain English, plus why unmanaged machines cost more than managed ones.
Read on SecurityThe spreadsheet called 'Passwords.xlsx' is how it ends
Credential stuffing, shared logins and one-click offboarding: why a business password manager is the cheapest security win on the menu.
Read on SecurityDoes cyber security training actually work?
Yes, when it is practice instead of a lecture. Phishing simulations, bite-size lessons, no blame, and results you can measure.
Read on Managed ITThe $40,000 phone in your pocket
Work phones carry your email, files and MFA codes. MDM is how a lost phone stays a bad afternoon instead of a data breach.
Read on ConnectivityYour office phone is an app now (and that's good)
What VoIP is, when Teams calling is honestly enough, and what an all-included business line costs per user.
Read onComing downstream soon
- Google Workspace vs Microsoft 365 for Australian SMBs
- What "managed IT" should actually include in 2026
- Backup vs sync: why OneDrive alone is not a backup
- A Fortitude Valley guide to NBN business plans
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