Managed IT · Fortitude Valley, Brisbane
IT support that's otterly different.
Month-to-month managed IT for Brisbane businesses with 20–200 staff. Pick your services off a menu and keep only what you need, with our security minimum standards baked into every plan. No opt-outs, no upsells, no lock-ins.
- Month-to-month, always
- No onboarding fee
- Microsoft 365 first
No annual contracts. Ever. If we're not otterly brilliant this month, leave next month.
The service menu
Order à la carte, like a restaurant. A very nerdy restaurant.
No bloated bundles. Four courses, priced per user, per computer or per server. You pick, we deliver.
Microsoft 365
Four tiers, per user, from email-only to Business Premium.
PC & device care
Every computer monitored, patched and protected by 24/7 EDR as standard.
Server management
Monitoring and cloud backup on every server, as standard.
Connectivity
All-included VoIP phone lines and real business NBN plans, under one Otterly bill.
Plus the Otterly Minimum Standard, bundled into every single plan with no exceptions →
Why switch?
The old way vs. the Otterly way
Other MSPs
- Annual contracts with exit fees hiding in the fine print
- One-size-fits-all bundles stuffed with things you never use
- Security sold as an upsell: pay extra or stay exposed
- Support from a distant call centre that has never seen your office or your setup
- An account manager you meet once a year at renewal time
The Otterly way
- Month-to-month. We re-earn your business every single month
- A menu, not a bundle. Pick exactly what your business needs
- Minimum standards built into every quote: backup, anti-phishing, monitoring and 24/7 EDR are never optional
- Local Brisbane otters who answer the phone and know your name
- Fortitude Valley based, so we can be at your desk, not just in your inbox
Otterly local
Your friendly neighbourhood otters, based in Fortitude Valley
Otters stick to their home river, and so do we. We're based in Fortitude Valley and serve businesses across the inner Brisbane suburbs, which means on-site help is a short paddle away, not a ticket in a queue on the other side of the world.
When you call, you talk to someone who knows Brunswick Street traffic, your office and your setup. That's what local looks like.
Our river system
- Fortitude Valley
- Brisbane CBD
- Newstead
- Teneriffe
- Bowen Hills
- Spring Hill
- New Farm
- Herston
Outside these suburbs? Get in touch anyway. Otters travel for the right raft.
Refer a business, become our favourite pebble
Every otter keeps one favourite pebble for life. Send another Brisbane business our way and that's you, with a proper thank-you attached.
How the Pebble Program worksHappy rafts
Listen to these otters
When we bought a new branch, our old provider made the handover as difficult as possible. Otterly took over DNS, our website and domain, and merged both offices onto one Microsoft 365 tenancy, all in a single day, with almost no notice. Sorry again for that, and thank you.
CEO
Brisbane accounting firm (30 users)
We used Otterly at our old business, so when we launched this venture there was never any question, they came with us. They set up the entire company from scratch, email through to every computer, and they're still the fastest team we've ever dealt with when we need something.
Founder
International trading company (20 users)
We had five different people try to be our in-house IT, all with very limited knowledge, across 40 users and four branches. Otterly came in, smoothed everything out, and put real processes in place. IT is no longer everyone's nightmare, just theirs.
CEO
Therapy practice (40 users, 4 branches)
Ready to dip a paw in?
No annual lock-in means saying hello is low-risk. Build a quote in two minutes, or just call. A human otter answers.